1. Introduction
Welcome to MindTiles.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, profile picture when you create an account
- Learning Data: Your learning progress, preferences, and interactions with our AI system
- Communication Data: Messages you send to our support team
- Payment Information: Billing details for premium subscriptions (processed securely through third-party providers)
2.2 Technical Information
- Usage Data: How you interact with our platform, features used, time spent
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed, referring websites
- Analytics Data: Performance metrics and user behavior patterns
3. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered learning services
- Personalize your learning experience and content recommendations
- Process payments and manage your subscription
- Communicate with you about your account and our services
- Analyze usage patterns to enhance our platform
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help operate our services (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit permission for specific purposes
5. Data Security
We implement enterprise-grade security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Secure cloud infrastructure with leading providers
- Employee training on data protection practices
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.
6.2 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how you use our site to improve performance
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements (only with consent)
6.3 Managing Cookies
You can control cookies through your browser settings or our cookie banner. Note that disabling certain cookies may affect website functionality.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your information
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Retention Period
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Account data is typically retained for the duration of your account plus a reasonable period thereafter.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
13. Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including:
- General Data Protection Regulation (GDPR) - European Union
- California Consumer Privacy Act (CCPA) - California, USA
- Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
- Other applicable regional privacy laws